Empress Chilliwack

FAQ

Frequently Asked Questions

You can submit an application online. All suite occupants aged 19 and up must submit a separate application. Anyone who wants to schedule a viewing must submit an application to rent before we will contact you for a viewing.
To schedule a viewing appointment, all occupants aged 19 and up must submit an application first. Submit your application online here. After we receive your application, we will review it in detail. If your application is approved, a representative will contact you to schedule a viewing appointment.

A maximum of 4 people can attend a rental viewing appointment. We recommend that only decision-makers and individuals who plan to be on the lease attend the viewing. If possible, we recommend leaving small children at home.

Please wait at the corner of the building at the intersection of Young Road and Princess Avenue in Chilliwack. A representative will meet you there 5 minutes before your appointment time.

Empress Apartments is located on the corner of Young Road and Princess Avenue in Chilliwack, next to the District 1881 development. It’s accessible by car and less than 5 minutes’ walk from BC Transit’s Downtown Exchange B (Route 66) in Chilliwack.

Where can I park?

There’s lots of parking nearby, including street parking and large gravel city lots around 46165 Yale Road.

If you can’t attend your appointment in person, you can either:
  • Arrange to have a virtual viewing
  • Appoint a representative to attend the viewing on your behalf. If you appoint a representative, you must email us the representative’s full legal name before they attend the viewing for you.

Each viewing appointment is set for a maximum of 30 minutes. During the appointment, we’ll give you a tour of the show suite and tell you more about the common area amenities and suite availability.

You must bring:
  1. Government-issued photo ID to check in for your appointment
  2. Proof of income and funds (hard copy or digital)
You may also want to bring:
  1. Your phone to take photos
  2. A measuring tape for room measurements

Our team actively monitors the provincial and federal health orders, and works to fully comply with all recommendations and rules put in place. The following COVID-19 procedures, though current, are subject to change:

  • 5 minutes before your appointment, we’ll meet you at the designated meeting point
  • We’ll complete a COVID-19 health questionnaire at the meeting point before the appointment
  • Everyone is expected to sanitize their hands before the viewing
  • Everyone is expected to wear masks during the viewing. We can provide masks if you don’t have one
  • Viewers may not touch any surfaces (including doors and cupboards) during the viewing. Please ask the representative to open and close doors, cupboards, and closets for you if you want to see inside
  • After each viewing, high-touch surfaces (handles, doors, etc.) will be disinfected before the next viewing

Suites are available on a first-come, first-served basis. To secure your preferred suite, we recommend that you submit an application, select your suite, provide the required deposits, and complete your tenancy agreement as soon as possible.

*Security and pet deposits are half-month’s rent each.

There are 3 ways you can pay:
  1. E-transfer
  2. Pre-authorized debit (PAD) withdrawal
  3. Bank draft
We do not accept cash, personal cheques, or credit card payments. You must pay the deposit before completing the tenancy agreement and securing a suite.

Empress Apartments is a pet-friendly building that includes a dog shower. Pets are allowed upon approval.

The minimum lease term is 12 months.

If you have more questions, our team is happy to help. Feel free to contact us by phone or email so we can make the process of choosing your new home as seamless as possible.

Get in touch

For any further inquiries, feel free to email us or give us a call.

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This website uses cookies including third-party cookies, which allow us to obtain information about your visit to the website. Please review our Privacy Policy if you would like to learn more about the cookies used on this website. By continuing to use this website, you consent to the use of cookies.